Shipping & Returns

Shipping Policy

Processing Time

  • All orders are prepared in small batches to ensure quality and freshness.

  • Orders are typically processed within 2–5 business days before shipping.

Shipping Methods

  • We ship via USPS, UPS, or FedEx depending on your location.

  • You will receive a tracking number once your order ships.

Shipping Costs

  • Shipping costs are calculated at checkout based on your location and order size.

  • Customers are responsible for any customs or import duties if shipping internationally.

Delivery Time

  • Standard shipping within the continental U.S. usually takes 3–7 business days after processing.

  • Shipping times may vary during holidays or due to unforeseen carrier delays.

Shipping Restrictions

  • Currently, we ship world wide

  • Some products (such as suppositories or oils) may have shipping restrictions depending on your region.

Returns & Exchanges

Our Goal
We want you to be completely satisfied with your order. If there is an issue, please contact us promptly.

Eligibility

  • Refunds are accepted within 3 days of receiving your order for damaged items.

  • For perishable, personalized, or opened products, refunds may not be accepted.

How to Request a Return or Exchange

  1. Contact us at info@IfakemisSacredRootz.com with your order number, proof of damage upon receipt within 3 days of receiving product.  Returning or exchanging is not allowed  if wrong product is sent, we will resend correct item.

  2. Once we inspect the email, we will issue a refund.

Refunds

  • Refunds are not granted unless proof of damage upon receipt within 3 days of receiving product. Refund issued to the original payment method.

  • Please allow up to 7 business days for the refund to appear in your account after we process it.

Shipping Costs for Returns

  • Customers are responsible for return shipping unless the item is defective or we sent the wrong product.

Additional Notes

  • Always check product details and descriptions before ordering.

  • Contact us if you are unsure about product suitability.

Contact Us
For questions regarding shipping or returns, please reach out:
Email: info@IfakemisSacredRootz.com